FAQ

​How Do I Place An Order?​

Shopping at a.3 is easy: browse by season or collections, add items to your shopping bag and follow the prompts at checkout. For more information contact us at our email or through our social media accounts.



 

Payment & Shipping

As well as offering online shopping, we can also deliver any purchases you make in store. We offer a range of delivery options to suit you.

Deliveries to the UK mainland and Ireland take 2-3 working days (allow longer for busier periods such as Christmas, Bank holidays etc) and international delivery can also be arranged. Please enquire about how long EU shipping and America & Asia takes.



 

Payment methods

At a.3 we accept all major credit and debit cards (including prepaid cards) from Visa, Mastercard, American Express and Maestro. PayPal is also accepted and valid for all currencies except for CNY. Alipay is also accepted and can currently only be used in British Pounds, CNY, US Dollars and Hong Kong Dollars.



 

Returns & Refunds

At a.3 we have a 28-day full refund or exchange policy in place to deal with unsatisfied customers, garments must be in the same condition as they were received in and the receipt must be present.

 

Thank you for shopping with us!